Privacy Policy

At Unified Health Net, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you access or use our platform. By registering or logging into Unified Health Net, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you register, log in, or use Unified Health Net:

• Personal Information: This includes details such as your name, email address, contact information, date of birth, and other identifiable information provided during registration.
• Health Information: Information related to your health and medical history that you provide for the purpose of receiving services through the platform.
• Login Credentials: Username, password, and security questions for authentication purposes.
• Usage Data: Data related to your interactions with the platform, including IP address, device type, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide you with personalized healthcare services, respond to inquiries, and facilitate the services available on Unified Health Net.
• Account Management: To manage your user account, including authentication, password recovery, and communications regarding your account.
• Improvement of Services: To analyze usage patterns and feedback to improve our platform and services.
• Compliance: To comply with legal obligations and ensure the security of your information in accordance with regulatory standards.

3. Sharing Your Information

We will not share your personal information with third parties, except in the following circumstances:

• Healthcare Providers: We may share your information with licensed healthcare providers involved in your care or with your employer in case of user is a care provider.
• Service Providers: Third-party service providers may assist in operating the platform (such as cloud storage, technical support), but they are bound by confidentiality agreements.
• Legal Obligations: If required by law or to protect the rights, property, or safety of Unified Health Net, its users, or others, we may share information as necessary.

4. Data Security

We implement robust security measures to protect your personal and health-related information. This includes:

• Encryption: All sensitive data is encrypted during transmission and storage to prevent unauthorized access.
• Access Controls: Only authorized personnel and service providers have access to personal information.
• Security Testing: Application undergoes rigorous security testing, including penetration testing, vulnerability scanning, and risk assessments, to ensure the confidentiality, integrity, and availability of data.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You may request access to your personal data stored on Unified Health Net.
• Correction: You can request the correction of any inaccurate or incomplete information.
• Deletion: You may request that we delete your account and personal data, though some information may be retained to comply with legal obligations.
• Opt-Out: You can opt out of receiving non-essential communications from Unified Health Net by adjusting your account preferences.

6. Cookies and Tracking

Unified Health Net may use cookies or similar technologies to enhance user experience, track usage, and analyze trends. You may control or disable cookies through your browser settings, but doing so may limit some functionality of the platform.

7. Retention of Data

Data retention for the SaaS service will adhere to the client's specified retention policies, ensuring compliance with applicable regulations and industry best practices.

8. Changes to This Privacy Policy

Unified Health Net reserves the right to modify this Privacy Policy at any time. Any updates or changes will be posted on this page, and your continued use of the platform signifies your acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@unifiedhealthnet.com.