Privacy Policy | Unified Health Net

Welcome to Unified Health Net ("Unified Health Net", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, process, store, and protect your personal information when you visit our website or use our healthcare software solutions and services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Unified Health Net provides cloud-based healthcare software solutions including:

Electronic Medical Records (EMR)
Electronic Health Records (EHR)
Practice Management
Home Healthcare Management
Long-Term Care Management
Rehabilitation Management
Dialysis Management
Patient Portal
Medical Billing
Healthcare Interoperability

2. Information We Collect

Personal Information

Full Name
Email Address
Telephone Number
Organization Name
Job Title
Country
Billing Information

Healthcare Information

Patient Demographics
Medical History
Diagnoses
Medications
Allergies
Clinical Notes
Laboratory Results
Appointment History
Insurance Information

Technical Information

IP Address
Browser Type
Device Information
Operating System
Cookies
Usage Analytics

3. How We Use Your Information

Deliver our healthcare software services.
Authenticate users.
Maintain patient records.
Provide technical support.
Improve system performance.
Monitor security and prevent fraud.
Comply with legal obligations.
Communicate important service updates.

4. Healthcare Data Processing

Unified Health Net primarily acts as a Data Processor on behalf of licensed healthcare providers. Healthcare organizations remain responsible for obtaining patient consent and ensuring compliance with applicable healthcare regulations.

5. Cookies

Our website uses cookies and similar technologies to improve website performance, maintain user sessions, remember preferences, and analyze website usage.

6. Information Sharing

We never sell personal information. Information may only be shared with:

Authorized healthcare providers
Cloud infrastructure providers
Payment service providers
Technical support partners
Government or regulatory authorities when legally required

7. Information Security

SSL/TLS Encryption
Encryption of stored data
Role-Based Access Control
Audit Logs
Firewalls
Multi-Factor Authentication
Secure Backups
Continuous Security Monitoring

8. Data Retention

Personal information is retained only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and comply with healthcare record retention requirements.

9. Your Privacy Rights

Access your personal information.
Correct inaccurate information.
Request deletion where permitted.
Request data portability.
Withdraw consent.
Object to certain processing activities.

10. Compliance

Unified Health Net supports compliance with internationally recognized privacy and healthcare regulations, including:

HIPAA
GDPR
UAE Personal Data Protection Law (PDPL)
Dubai Health Authority (DHA)
Department of Health Abu Dhabi (DOH)
ADHICS
Malaffi
NABIDH

11. Changes to this Policy

We may update this Privacy Policy periodically. Any updates will be published on this page with a revised effective date.

12. Contact Us

Unified Health Net

Website
www.unifiedhealthnet.com

Email
info@unifiedhealthnet.com

Support
support@unifiedhealthnet.com